Privacy Policy

This Privacy Policy describes how True and Useful LLC (“Company,” “we,” “us,” or “our”) collects, uses, discloses, and protects information in connection with our products and services, including Coauthor and LinkedIn Rewind (collectively, the “Services”), and any other website or online service that links to this Privacy Policy.

By using the Services, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We collect information in a few ways: information you provide, information we obtain from third parties and public sources, and information collected automatically when you use the Services.

1.1 Information You Provide

Depending on how you use the Services, you may provide us with:

• Account and Contact Information: such as your email address
• Profile Identifiers: such as a LinkedIn URL you submit
• Payment and Transaction Information: such as billing information and purchase history (payments are processed by third-party payment processors)
• User Content: such as writing samples, prompts, post ideas, edits, refinements, and feedback you submit through the Services
• Communications: such as messages you send to us
• Other Information You Provide: any other information you choose to provide through the Services

Do not provide sensitive personal information (for example, government IDs, financial account passwords, or health information) unless we specifically request it.

1.2 Information From Third Parties and Public Sources

We may obtain information from third parties and public sources in connection with operating the Services, including information associated with URLs or profiles you submit.

1.3 Information Collected Automatically

When you access or use the Services, we and our service providers may automatically collect information such as:

• Device and Network Information: IP address, device identifiers, browser type, operating system
• Usage Information: pages viewed, features used, actions taken, time spent, and interactions with the Services
• Cookies and Similar Technologies: such as cookies, pixels, SDKs, and similar tools (see Section 10)

2. How We Use Information

We may use the information we collect to:

• Provide, maintain, and operate the Services, including generating content and fulfilling requests
• Process transactions and manage subscriptions and billing
• Communicate with you about the Services, including support and administrative messages
• Monitor, secure, and troubleshoot the Services, including fraud prevention and abuse detection
• Improve and develop the Services, including analyzing usage, testing features, and refining functionality
• Marketing and promotion: we may use de-identified or aggregated examples (including example outputs) to describe or market the Services; if we want to use your name, brand, or other identifying details in marketing materials, we will typically seek your permission
• Comply with law and enforce our agreements and policies

2.1 AI Processing

The Services may use third-party AI model providers to process prompts and content and to generate outputs. Where available, we generally use service offerings and configurations intended to limit the AI provider’s use of customer inputs for model training. However, provider practices may vary, may change over time, and may depend on the specific service plan, configuration, and data sent.

We may review prompts, inputs, and outputs to provide customer support, troubleshoot issues, enforce our policies, comply with law, or improve the Services.

We may also use information (including prompts, inputs, outputs, and feedback) to improve the Services. Where practical, we may do this using aggregated or de-identified information.

3. How We Disclose Information

We may disclose information in the following circumstances:

3.1 Service Providers and Vendors

We may disclose information to vendors and service providers that help us operate the Services, such as providers of:

• hosting and infrastructure
• analytics, monitoring, and debugging
• email delivery and customer support tooling
• payment processing
• AI model and content-processing services
• data services used to obtain publicly available information associated with URLs you submit

These vendors may process information on our behalf, subject to applicable contractual terms.

3.2 Legal and Safety

We may disclose information if we believe disclosure is necessary to comply with law or legal process, protect the rights and safety of the Company, our users, or others, or investigate fraud or security issues.

3.3 Professional Advisers

We may disclose information to professional advisers (such as lawyers, accountants, auditors, insurers, and banks) in connection with operating our business, complying with law, or enforcing our agreements.

3.4 Business Transfers and Related Transactions

We may disclose information in connection with actual or contemplated business transactions, such as a fundraising, financing, due diligence process, merger, acquisition, reorganization, sale of assets, bankruptcy, or similar event. Information may be disclosed to prospective counterparties and their advisers and may be transferred as part of the transaction.

3.5 With Your Direction or Consent

We may disclose information when you direct us to do so or when you otherwise consent.

3.6 Aggregated or De-Identified Information

We may create aggregated or de-identified information from personal information and may use and disclose it for lawful business purposes, including analytics, research, product improvement, and developing and improving our systems and algorithms.

4. Data Retention

We retain information for as long as we reasonably need it for purposes described in this Privacy Policy, such as to provide the Services, comply with legal obligations, resolve disputes, enforce our agreements, and protect our rights.

Retention periods may vary depending on the type of information, how it is used, and applicable legal requirements. We may retain certain information in logs, backups, or for security and audit purposes for some period of time.

5. Your Choices and Privacy Rights

Depending on your jurisdiction, you may have rights regarding your personal information, which may include the right to request access, correction, deletion, or portability, or to object to certain processing.

To submit a request, contact us at [email protected]. We may need to verify your identity before processing your request, and we may deny requests where permitted by law. We may not be able to fulfill all requests, such as where we cannot verify your identity or where an exception applies under applicable law.

If you are in a jurisdiction that provides the right to opt out of certain disclosures of personal information (for example, “sale” or “sharing” as defined by applicable law), we will provide any legally required notices and choices.

We may provide additional privacy disclosures or choices at the time of collection or through the Services.

6. International Data Transfers

We are based in the United States and may process information in the United States and other countries. Data protection laws may differ from those in your jurisdiction.

7. Security

We use reasonable administrative, technical, and physical safeguards designed to protect information. However, no security measures are perfect, and we cannot guarantee absolute security.

8. Children’s Privacy

The Services are not directed to children under 18, and we do not knowingly collect personal information from children under 18.

9. Third-Party Links and Services

The Services may link to third-party websites or services. We are not responsible for the privacy practices of third parties, and your use of third-party services is subject to their policies.

10. Cookies and Similar Technologies

We and our service providers may use cookies and similar technologies (such as pixels and SDKs) to operate the Services, understand usage, improve performance, and personalize content. You can manage cookies through your browser settings. Disabling cookies may affect Service functionality.

11. Do Not Track

Some browsers offer a “Do Not Track” feature. The Services do not currently respond to Do Not Track signals.

12. Trademarks

LinkedIn® is a registered trademark of LinkedIn Corporation. True and Useful LLC is not affiliated with, endorsed by, or sponsored by LinkedIn Corporation.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted with a revised “Last Updated” date and will be effective when posted, unless otherwise stated. Where required by applicable law, we will provide additional notice of material changes.

14. Contact Us

If you have questions or requests, contact us at: [email protected]